About

If you were a fly on the wall at our London studio, you would be forgiven for thinking you were at a bakery! We use similar techniques to making biscuits – rolling out the finest porcelain clay into slabs and then using a selection of cookie cutters and templates to cut out a variety of shapes. These are then stamped with a rich array of textures using vintage stamps and found objects, before being fired in one of our kilns. They are then glazed in our signature soft glossy colours to create a lovely mix’n’match batch of goodies.

Customer service is the centre of our business and we will always do our utmost to create 100% customer satisfaction!

Many of Jo's products are designed to be personalised, perfect for whenever you want something a little bit special that won't break the bank!

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Delivery

Delivery cost is in line with Not On The High Street pricing. Urgent Orders: Jo offers next day express delivery (Royal Mail special delivery) for orders placed before 12pm. It's always worth asking if you have a tight deadline, so for urgent orders please let Jo know and she will do her best to meet your deadline, including express delivery where possible.

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Please see notonthehighstreet.com's delivery policy.

Returns

Please see notonthehighstreet.com's returns policy.

Returns Address

Studio E16, Cockpit Arts, Cockpit Yard, Northington Street, London, London, WC1N 2NP, GB

Terms and Conditions

Handmade Items Vary:All items are handmade so colours, shapes, fonts, surface texture and size will vary from those shown and from batch to batch. Jo takes every care to ensure that the descriptions and specifications of our products are correct, however Jo reserves the right to alter designs without consultation where she deems such alterations an improvement in form or function. Colours, shapes, fonts, surface texture and size for boxed sets may vary in sequence to those shown. Wording, however will stay the same.

On-screen Colour Reproduction:while Jo endeavors to accurately reproduce colours in images, they may vary from those on the computer screen as screens and software vary in their depiction of on-screen colour.

Important: Please also refer to Notonthehighstreet.com's Terms and Conditions

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Please see notonthehighstreet.com's terms & conditions.