Glyn West Design

Unframed prints and cards are sent as Standard Delivery by First Class 24 hour Business mail. This is not trackable until delivery. In the event of nobody being in to receive the package either a card will be left for collection from the sorting office or post office or it may be left with a neighbour or a safe place depending what arrangements you may have with your postman. (See *Royal Mail Terms and Conditions)

Please Note: Royal Mail state that most First Class mail is delivered within 2 - 3 days after posting, but they will not now class a parcel as being lost until 15 working days have passed. Please contact me if you have not received your order after this point.

Framed prints are sent by Royal Mail 24 hour packet. This is trackable on delivery only. In the event of nobody being in to receive the package either a card will be left for collection from the sorting office or post office or it may be left with a neighbour or a safe place depending what arrangements you may have with your postman.

Please Note: Royal Mail state that most packet post delivered within 3 - 5 days after posting, but they will now not class a parcel as being lost until 21 working days have passed. Please contact me if you have not received your order after this point.

For both services if you have a specific deadline to meet within a 5 day period I would recommend using Express delivery (£+6.95). This is guaranteed next day and trackable.

Express next day delivery on a Friday is only guaranteed for a Monday delivery and there is an additional option for Express Saturday delivery. If using this service when ordering on a Friday please enquire first if your order can be turned around in his time, this may not always be possible.

* Royal Mail Terms and Conditions regarding Delivery

If we are unable to deliver an item because it does not fit through the letter box, no-one is available to receive or sign for it and there is no other delivery instruction attached, we may deliver the item to a neighbour’s address and leave a card for the person the item is addressed to explaining that it has been left with that neighbour. If we choose not to leave the item with a neighbour or the item has been sent using Special Delivery or we cannot find a neighbour, we will take the item back to our local premises and leave a card at the address. The card will give the person the item is addressed to the option to have the item delivered to that address later, or tell them where they can collect the item from.

For International deliveries please now use my Etsy site.