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Due to adverse snow conditions our delivery services may be interupted, please allow an extra couple of days for your parcel to arrive.

Your order will be delivered within 2-5 working days after you place your order [excluding Weekends] e.g. If you order on after 1pm on a Wednesday your goods will be delivered on friday.

For express next day deliveries, orders will need to be placed before 12pm to qualify for this service and only applies monday-thursday, if an order is placed on friday-sunday this will be delivered on the following tuesday.

If you spend over £30, your order will be sent free of charge using our courier service, your order can be delivered anytime between 9am and 7pm and a signature will be required. Unfortunately we cannot deliver on a bank holiday, in this instance please expect your delivery on the next working day. If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can pick it up or re-arrange delivery.

Order tracking will be available from us directly, so please wait the full 5 working days for your delivery to arrive and then contact us through the Notonthehightstreet cms messaging system.