Our working hours are Monday-Friday 8am-8pm and 10am-5pm on Saturday.
If you have a question about any products on the site, please visit the relevant product page and click the 'ask the seller a question' button.
If you have a question about your order, please visit the 'my orders' section of your notonthehighstreet.com account, or click the 'where's my order' button below, and use the 'contact the seller' button found on each order.
If you need help with gift selection, payment issues or you have already attempted to contact the seller, please complete the form below.
If you are a customer and would like to place an order by phone or contact a member of our in-house customer service team, please call us on 0203 318 5115 (or on 01 4319731 from within the Republic of Ireland) between 8am and 8pm Monday to Friday. We are also available on our live Chat function between 10am to 5pm on Saturdays.
If you have a wedding list or are having difficulties buying from a wedding list and need assistance, please email: [email protected] or phone us on 0203 318 5115 (or on 01 4319731 from within the Republic of Ireland).
For press contact enquiries, please click here.
For information about joining notonthehighstreet.com as a partner, (that's what we call our sellers) please complete the online enquiry form: join us. Alternatively you can contact us directly at: [email protected].
If you are a partner selling on notonthehighstreet.com and you need to get in touch with us about production or have a query about the Content Management System then please go to the support area in the CMS.
You can also write to us at notonthehighstreet.com, NOTHS House, 63 Kew Road, Richmond, Surrey, TW9 2NQ
We’ll be very happy to help.