Here for you in life's meaningful moments since 1989
We deliver happiness.
That might sound a little idealistic but it's the reason we get out of bed in the morning.
At Bunches we believe that business can and should have a positive impact. Bunches doesn't exist simply to create profits. We want to make a difference to people and to our world.
Our values haven't changed since we started selling flowers under an umbrella back in 1989. Bunches is family-owned, so we're all about relationships, whether that be with our customers, suppliers or our staff. We have the pleasure of selling a product that brings joy to others and aim to do so fairly and to the highest standards.
Bunches has always been committed to giving a minimum of 10% of profits to working with the poor either in the UK or largely in the developing world. As far as we're concerned this doesn't just mean signing a cheque and then walking away. We are actively involved in deciding how these funds are managed and providing other, practical support too.
We do everything under the same roof, this means all of our staff members are trained to Bunches' high standards, from our production team who are responsible for packing and quality-checking your flowers, to our friendly customer support team who are there to answer any questions you may have. They're all an integral part of the Bunches family!
Of course, we're not perfect and we know we're never going to be. It's really important that we understand this because when we're aware that we've not got everything right we can look for ways to improve. We want to get better. Constantly.
Ethical honest business
Over 10 million bouquets ago, beneath an umbrella in Mansfield, Erik and Sandra Hoving started selling flowers. They knew they wanted to do something unique so started by speaking to customers to find out what they really wanted. It didn't take too long before the idea of postal flowers blossomed.
We started working with the Post Office in 1990 dispatching a grand total of 5 bouquets in that first week. We've been sending flowers out by post ever since and still talk to our customers constantly. It's a model that has stood the test of time.
Around the turn of the millennium we took the decision to try our hand online and by 2004 it was pretty obvious this was a good decision!
Since those first web sales we've built our own HQ and extended it twice, we've won a number of awards and been visited by royalty. We still like to do things a bit differently and all Bunches bouquets are designed and dispatched by our own passionate team.
We aim to dispatch all orders within 1 working day. We usually dispatch flowers one day prior to the delivery date requested, 95% of orders are delivered on the next working day (excluding bank holidays), however there is a chance your order may arrive the day after.
We will not be held responsible for items that are not delivered or are delayed due to incorrect details.
All items include free next day delivery with Royal Mail Tracked 24 unless stated otherwise.
Orders can be taken in advance and stored on our system until the required date.
We do not pass on any personal details and the only information sent out to the recipient with the gift is the personal message card.
You are able to add delivery instructions to your order, but please bear in mind that these will be adhered to at the discretion of the delivery driver.
Should the recipient be away at the time of delivery, a card will be left stating attempted delivery and will included details of how to collect or arrange a re-delivery.
We can deliver to any postal address in England, Wales, Scotland (including all highlands and islands), the Channel Islands, Isle of Man, Orkney and Shetland.
Please see notonthehighstreet.com's delivery policy.
Please see notonthehighstreet.com's returns policy.
Bunches Florapost Ltd, Unit 19, Hazelford Way, Newstead Village, Nottingham, NG15 0DQ, GB
We can deliver to any postal address in England, Wales, Scotland (including all highlands and islands), Northern Ireland, the Channel Islands, Isle of Man, Orkney, and Shetland. We are unable to deliver to the Republic of Ireland.
When ordering please enter the full address including the postcode of the recipient.
We do not pass on any details and the only information sent with the gift is the personal message card.
Should the recipient be away at the time of delivery, a card will be left stating attempted delivery and will include details of how to collect them or arrange re-delivery.
Please note - we do not include a vase with any of our bouquets as standard.
All items include delivery by Royal Mail Tracked 24
We usually dispatch flowers one day prior to the delivery date requested.
As we deliver by Royal Mail Tracked 24 we cannot deliver on Bank Holidays.
Deliveries can take place up to 6pm Monday to Sunday.
In the unlikely event of supply difficulties, Bunches Florapost Ltd reserves the right to substitute any product with any other type of equal quality and value.
We aim to respond to customer service matters within one working day and resolve all complaints within three working days.
We will only ever use your data to process your order, to contact you regarding the order.
We store all your personal data securely, and we won't hang onto your data any longer than needs be.
Please see notonthehighstreet.com's terms & conditions.
Registered VAT No.: GB509377820