About

Welcome to Perfect Personalised Gifts and our world of personalised, unique gifts - many of which are designed and handmade with oodles of love, care and attention in our cosy workshop in Yorkshire.

We are made up of a passionate team of individuals who really do love what we do (we know its a bit of a cliche!), from creating our designs and gifts, to engraving, hand-making, cutting and packaging them. We love to make people happy and design each new idea with a gift recipient in mind. From personalised baking bowls for Grandad to personalised lunch bags for our little girls everything is created from an idea of what we would like.

We take pride in creating original, quirky, sometimes funny but always meaningful gifts that are beautifully packaged. We are bursting with design ideas and new creative masterpieces and because the majority of our gifts are hand-made to order, we're able to accommodate most special requests from customers, so don't be afraid to ask!

The creation of Perfect Personalised Gifts has been quite a journey and mixture of lucky events, of course a huge amount of hard work and inspiration and support from friends and family. We started out selling homewares and gifts but wanted to offer our customers something that little bit different, something that was not available elsewhere. We knew from our own gift receiving and giving experience that a personalised gift, print or cushion for your home meant so much more when it was filled with your dreams, places, memories, children’s names etc. Who wants an ordinary picture for your hallway if you can have one depicting you own family?

We were at a home and gift ware trade show browsing for new products for our home and gift shop and saw an engraving machine being exhibited. We walked round the show then buzzing with ideas about how we could personalise some of the items we already sold. A week later and we were the proud owners of our very first engraving machine! Within two weeks of receiving it we were manically busy and from there Perfect Personalised Gifts was created. We have never looked back creating new products and ideas for every gift occasion and expanding our product range all the time.

Step into our world of Perfect Personalised Gifts and stay a while...we hope you enjoy!

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Unit 2, Oakwell Industrial Park, Off Oakwell Way, Birstall, West Yorkshire, WF17 9LU, GB

Terms and Conditions

Orders

By placing an order with Perfect Personalised Gifts you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at [email protected] before placing an order with us.

These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Our products are currently unavailable outside the United Kingdom.

A Contract between the customer and Smarter Retail Ltd for the sale of our products will only exist once an order has been accepted, processed and despatched ( at which point the buyers credit/debit card will be charged for the value of the goods despatched). This does not affect the customer's statutory rights.

Prices and availability of goods is subject to change without notice. This means that the price confirmed after placing the order may be different to that charged at delivery. Every effort is made to ensure that this will not happen. A delivery charge will be added to your order value where appropriate, please see delivery times and charges.

Your Right To Cancel You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. Payment and Taxes We accept online payment in a secure environment by credit card. We currently accept Visa, Mastercard, Delta and Switch. All transactions are shown in £ sterling.

All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£).

Our Guarantee To You We endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case you will receive with a phone call or email to let you know the current status.

We can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders received before 4pm will, subject to availability, be despatched on the following day for a 7 working day delivery. Those orders received after 4pm will be despatched on the day after the next day.

UK Delivery Stock permitting, all orders placed by the web are usually despatched to arrive with UK customers within 7 working days. During the busy Christmas period, we will advise you if there are likely to be any small delays. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.

Standard Delivery Cost £4.95 per delivery address. Monday to Friday only. Please allow 7 working days for your delivery.

Next Day Delivery Cost £9.95 per delivery address.Monday to Friday only. This guarantees delivery of your order next day, providing your order is received by us before 12 noon. As our gift wrapping takes a little extra time, this service is not available on gift wrapped orders.

Conformity Of Goods Many of our products are handmade and therefore unique. We try to keep uniformity wherever possible but as the products are not mass produced some items may vary slightly from the picture shown. However, we take every care to ensure that the description and specification of our products are correct. While the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Disclaimer & Limitations of liability Biome Lifestyle Limited does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members agents directors or employees or for any fraudulent misrepresentation.

To the fullest extent permitted by law and save as provided above, neither Biome Lifestyle Limited nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Biome Lifestyle Limited or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

"The limitations of liability in these conditions shall apply equally for the benefit of Smarter Retail Limited (U.K.) and any other associated company of Smarter Retail Limited (U.K.) as if references to Smarter Retail Limited (U.K.) included references to each such associated company."

While Smarter Retail Limited (U.K.) uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Smarter Retail Limited (U.K.) will not be responsible for any errors or omissions or for the results arsing from the use of such information

While Smarter Retail Limited takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Smarter Retail Limited will not be responsible nor liable for your use of any other websites which you may access via links within this website. Smarter Retail Limited does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Smarter Retail Limited.

The entire liability of Biome Lifestyle Limited under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Smart Retail Limited will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Smarter Retail Limited may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Smarter Retail Limited.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Smarter Retail Limited of Unit 2, Oakwell Industrial Park, Birstall, Leeds WF17 9LU

Company Registration Number 08185457.

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