6 customer reviews

• 
  12 Oct 2011

  The day it arrived, I saw the exact same product in a shop for £11 less. So with nearly £6 delivery on top, I have paid way too much.

  The Orchard's response:

  All our products are carefully priced, taking into consideration all costs as well as the time spent making them and ensuring they arrive with you safely and on time. We cannot account for the pricing decisions of the business owner in the example you refer to this is of course entirely their choice and they price as suits their business. We personally have successfully sold this particular frame along with its sister style the Vintage 12 for over 4 years now and regularly sell out due its popularity. We aim for customer satisfaction at all times, and we are sorry to hear that you were not completely happy with your order on this occasion. If you have any further enquiries regarding this matter, please contact us via your order enquiry. Thank you for shopping with us. Best wishes Mat & Laura The Orchard

• 
  04 May 2011

  No comment supplied.

• 
  22 Mar 2011

  Lovely frame and would recommend to friends

• 
  05 Jan 2011

  No comment supplied.

• 
  20 Dec 2010

  I found the quality of the item purchased quite bad. It was supposed to be worn but it looked really tattered and I didn't like the result.

  notonthehighstreet.com's response:

  Hello Thank you for your feedback. We appreciate you taking the time to write to us. The seller always strives to produce all their items to the highest quality, and is sorry that you feel this has not been achieved on this occasion. They have provided several photographs to show the customer this product along with an accurate description to hopefully help people to gauge a realistic view of how they will look. All Picture Frames are made using a high quality of materials, and are intentionally distressed to achieve that vintage feel. If you have any further enquiries regarding this matter, please contact the seller via your order enquiry. Thank you for shopping with notonthehighstreet.com and please let us know if you have any more comments. Best wishes Alice Lockspeiser notonthehighstreet.com Customer Service

• 
  23 Jul 2010

  No comment supplied.

see all customer reviews hide some customer reviews
read about our product rating system

	ratings guide
trusted independent customer feedback forum	excellent	bad
	good	poor

This product is dispatched to you by The Orchard.

mainland UK	estimated delivery	price
Standard Delivery	2-5 days	£5.95$5.95€5.95$5.95
Standard Courier Delivery	3-5 days	£5.95$5.95€5.95$5.95
Express 2 Day	48 hrs if ordered before 1pm	£9.90$9.90€9.90$9.90

non-mainland UK	estimated delivery*	price
Highlands/Islands of Scotland	2-5 days	£14.95$14.95€14.95$14.95
Highlands/Islands of Scotland	2-5 days	£14.95$14.95€14.95$14.95
N Ireland	2-5 days	£14.95$14.95€14.95$14.95
N Ireland	2-5 days	£14.95$14.95€14.95$14.95

international delivery	estimated delivery*	price
Not currently available for this region

*estimated delivery time from dispatch

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: personalised, bespoke and made-to-order goods, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

Read more about our returns policy.