4 customer reviews
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03 Feb 2012
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05 Jan 2012
difficult to see what it would be like from the picture and I was a little disappointed when it arrived. also i'd planned to give these (i bought several) as xmas presents to my son's teachers but they arrived too late.
The Contemporary Home's response:
Thank you for your feedback and we appreciate you taking the time to write to us. We are sorry that you did not receive your goods as quickly as you had hoped and understand the disappointment this has caused. We give an accurate estimated delivery time on the product page and provide an estimated dispatch date when accepting your order. Your order was dispatched within this time frame but unfortunately parcels can become delayed within the postal system due to bad weather and other unforeseen circumstances. We would be happy for you to return these to us if they are no longer required, if you would like to do this please contact us via your order enquiry.
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10 Dec 2011
I have still not received this item although I have contacted the seller twice. I received an email telling me the item had been despatched but 9 days later, I had not received it so I contacted the seller. I was told that the item was out of stock and had not in fact been sent. I was assured I would receive it in the next 2-3 days but it's still not here. Rather disappointing as it was intended as a gift for a friend visiting this weekend.
notonthehighstreet.com's response:
Thanks for your feedback. We’re sorry that your order wasn’t received as quickly as you had hoped, and we totally understand the disappointment this has caused. The seller has confirmed that your order was dispatched within the timeframes stated on the website, and if it was delayed in the post this is regrettably out of their control. Please contact us if you have any additional comments or if we can assist you further.
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ratings guide | |
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| trusted independent customer feedback forum |
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This product is dispatched to you by The Contemporary Home.
| estimated delivery |
price | |
|---|---|---|
|
|
2-5 days | £1.75$2.92€2.27$2.91 |
|
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48 hrs if ordered before 1pm | £5.70$9.53€7.40$9.50 |
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if ordered before 12pm | £6.70$11.20€8.70$11.16 |
| estimated delivery |
price | |
|---|---|---|
| Highlands/Islands of Scotland |
2-5 days
from dispatch |
£3.95$6.60€5.13$6.58 |
| N Ireland |
2-5 days
from dispatch |
£3.95$6.60€5.13$6.58 |
| estimated delivery |
price | |
|---|---|---|
| Western Europe |
2-5 days
from dispatch |
£4.45$7.44€5.78$7.41 |
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: personalised, bespoke and made-to-order goods, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
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