About

Long Eaton Sofas is a family-owned, family-run business, which has been producing fine handmade British furniture for nearly 30 years.

Our furniture is not just British made, we design and hand-make all of our furniture in our factory in Long Eaton, Nottinghamshire, an East Midlands town which is the UK Centre for Quality Upholstery Manufacturing. It will be no surprise that many high-end retailers source their furniture ranges from Long Eaton factories like ours.

Our reputation has been built by satisfied customers who regularly recommend us. Each piece of furniture is hand-built by skilled British craftsmen with the finest materials available, including our fabrics which are sourced from some of the UK's finest and well known fabric houses.

Every sofa and chair is made with a solid hardwood frame, hand-built by us and Guaranteed for 15 years. Fabrics are hand-cut for perfect pattern matching and each piece is lovingly upholstered by one of our skilled craftsmen from start to finish. Each step of our manufacturing process is geared towards achieving the highest standard of workmanship possible.

Many of the items on Not on the High Street are unique, 'one off' pieces of furniture that cannot be bought elsewhere.

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Delivery

Small items (scatter cushions, footstools and small chairs) will be delivered by our parcel courier TNT. You will be required to be in to sign for the item(s).

Large items (sofas and chairs), will be delivered by our two man, white glove, home delivery service, which includes placement in the room of your choice, unwrapping of item if desired and the removal and disposal of packaging.

Our home delivery partners are also used by other furniture retailers and manufacturers, therefore other furniture, for other customers will be on the same vehicle. It is likely that there will be multiple drops to the same area, so exact delivery times cannot be specified. You will receive a telephone call to make an appointment to deliver. If the delivery date you are given is not suitable, or convenient, you will be given the option of re-booking on to the next delivery run to that area. Once a delivery date is agreed, an indication of an am, or pm delivery slot can be provided at the point of booking. However, we recommend that you are prepared to wait in all day for a delivery. You will receive a telephone call and email (if provided) one hour before your delivery arrives.

Deliveries to 99% of the UK mainland is free, but the following postcodes incur a delivery charge and a longer delivery time should be allowed:

Scottish Postcodes AB, DD, FK15 onwards, G63,82,83,84, IV, PA15 onwards, PH, KW and KY are classed as within the Highlands & Islands of Scotland. These deliveries are chargable and a longer lead-time on top of the estimated delivery time should be allowed.

Deliveries to Northern Ireland, Other UK Islands, Europe and The Rest of the World may also be possible. Please contact us for a delivery cost and lead-time.

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Returns

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returns policy.

Returns Address

PF Collections Ltd, Oakleaf House, Acton Road, Long Eaton, Nottingham, Nottinghamshire, NG10 1FX, GB

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