As the majority of products by Victoria Wornum Designs are bespoke and made to order, we can only honour refunds for items that are faulty. If this happens then please notify us within 48 hours and return the goods within 7 days, in their original packaging and condition, to the address given. We recommend that you return items via recorded post. Please ensure you have sufficient insurance cover especially when returning valuable products. Postage and packaging costs are non- refundable. Victoria Wornum is not responsible for returned items that fail to reach us.
Please also read notonthehighstreet.com returns info below.
