Payment will be taken once we have confirmed we can fulfil your order, and the order will be dispatched between 1-3 working days. Some of our products are handmade please allow up to 10 days for delivery.
Delivery will be made by either Royal Mail or by our courier service. If your goods arrive damaged or faulty you must not accept or sign for them and inform the courier of this fact, they will then be returned to us and we will make the necessary enquires with the courier as to the reason for this.
Our courier will deliver the goods to the address stated at the time of order. If you provide us with a telephone number at the time of order we will put this on the address label for the courier to contact you should they find you out at the time of delivery. If there is no one available to accept delivery a call card will be left and it will be your responsibility to contact the courier to arrange redelivery, if this is not done within 7 days the goods will be returned to us and you will incur a further delivery charge if redispatched.