terms & conditions

At the Great Little Hamper Company we want your gift buying and receiving experience to be exceptional. We pride ourselves on our high quality products and value your custom. RefundsWe have a no quibble policy. If, for any reason you are dissatisfied with your purchase, please contact us immediately by email including your telephone number and a member of staff will contact you shortly. We will endeavour to resolve any issues to your full satisfaction or offer a full refund upon receipt of the authorised returned goods. *(Authorisation by email penny@thegreatlittlehampercompany.co.uk) Please ensure the goods are unused and in their original packaging.Damaged goodsAll hampers and contents are thoroughly quality checked before dispatch. If however you find any of the goods to be damaged please contact us immediately by email and we will replace any damaged items free of charge or refund the full purchase price upon receipt of the original item.SubstitutionsVery occasionally we may need to make a substitution. The Great Little Hamper Company Ltd reserves the right to substitute any items included in hampers of similar or greater value, if for any reason those listed on the web site are unavailable. The Great Little hamper Company Ltd will inform you if this is to happen.Force Major The Great Little Hamper Company Ltd will exercise every reasonable effort to meet the expected delivery date. The Great Little Hamper company Ltd shall not, however, be liable for any loss or damage due to delays or failure to ship resulting from any cause beyond its reasonable control, such as, but not limited to, compliance with laws or regulations, acts of God, acts or omissions of the customer, acts of civil or military authority, judicial action, defaults of sub-contractors or suppliers, labour disputes, failure or delays in transportation, embargoes, wars or riots. None of the above terms affect your statutory rights as a consumer.

Please see notonthehighstreet.com's terms and conditions below.

Please see notonthehighstreet.com's terms & conditions.