Delivery is made by DPD for our live plants and Tracked Next Day service between 8:30am-7pm on the day of your choice. We recommend that a local mobile number is provided with the order so that delivery notifications can be sent.
If there is no one to sign for the parcel, the driver may attempt to either leave it safe or with a neighbour. Please bear in mind this is at the driver's discretion and it is not always possible to leave an attempted delivery card in blocks of flats. We do our best to inform customers as soon as possible about unsuccessful deliveries.
Please note that delivery to Scottish Highlands, N. Ireland and UK Islands normally takes 2 working days however this is not guaranteed as it could be subject to delays.
Seed boxes are delivered by Royal Mail on a 48h delivery service if free option is used. Although the majority will arrive within 2 working days, this is not a guaranteed service.
Please note that Royal Mail will not accept claims for missing parcels until 15 days after posting. We may, at our absolute discretion, replace items in advance of this date but are not obliged to.
By 12PM DPD delivery service within UK Mainland and By 1PM Royal Mail service to the UK is available at extra charge, please upgrade here: http://tinyurl.com/ggpost1
We also offer a fully tracked delivery service throughout Europe when plants are dormant. Product availability will vary as we need to ensure the plants will survive the journey and arrive as beautifully as they left us. Overseas orders arrive within 2 to 5 day dependent on destination.