The English Shipmate takes great pride in our service to customers.
* All The English Shipmate's items are posted via First Class post for mainland UK orders.
*Items over £60 are sent via secure trackable, Next Day Service for Mainland UK.
'ON OR BEFORE' DATES ARE ESTIMATED
Just to say that these dates shown on the product pages are actually estimated.
You'll notice through the reviews and customer comments that The English Shipmate's products go out in a shipshape and timely fashion.
LONGER LEAD TIMES
The recent sale has generated a large number of orders - some customers are buying Christmas presents (the very organised ones!), some are buying birthday and wedding anniversary gifts.
NEED YOUR ITEM SOONER?
If you need an item for a specific date, please contact me and I can shuffle your order to the front of my workbench. This is a response from a customer who did just that:
"Hi Victoria, Just wanted to say thank you for posting out my keyring as a priority even though you are busy at the moment. It reached me on time and it was perfect. Many Thanks, Fatheha
Please note that courier and postal services may be affected by inclement weather - it's hugely important to me that the items I make for you reach you in time, if there's any reason to suspect delays, I will contact you.
With best wishes,
Victoria Harwood at The English Shipmate