terms & conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (Products) listed on the Stitch designworks section of the www.notonthehighstreet.com website to you. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.You should print a copy of these terms and conditions for future reference. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.If you have any questions relating to these terms and conditions before placing an order please contact us by e-mail or telephone.

your status

By registering as a customer and submitting an order to us through this website, you guarantee that:

- the personal information and payment details you provide are true, accurate, current and complete in all respects

-you will notify us immediately of any changes to your Personal Information by e-mail or telephone

-you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use

-if the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details

-You are over 18

description

We take great care in portraying the products on this website as accurately as possible, ensuring that product descriptions and specifications are correct at time of publication. However, colour reproduction and image representation are dependent on your monitor's display and colour capability so we cannot accept responsibility for any colour misrepresentation or variation.

At times it may be necessary to make changes to the specifications of our products and we reserve the right to make such changes without notice.

product availability/pricing policy

Once an item is sold out it will be taken off the website at the earliest opportunity and may not be available again. All prices shown on the web-site are in £ sterling and are inclusive of VAT. There is an additional charge for delivery. Please note offers may be withdrawn at any time. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation. Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.VAT is deducted from all export orders but any customs or import duties will be your responsibility.

how the contract is formed between you and us

After placing an order, you will receive an e-mail acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us (Contract) will only be formed when we send you the Dispatch Confirmation.The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

orders

All orders are subject to availability.We will send to you an order acknowledgement e-mail detailing the products you have ordered. This e-mail is not an order confirmation or order acceptance from Stitch designworks. Please contact us should you not receive an acknowledgement e-mail within 5 business working days.Non-acceptance of an order may be a result of one of the following:

-The product you ordered being out of stock

-Our inability to obtain authorisation for your payment

-The identification of a pricing or product description error

-Our inability to arrange delivery to your address

failure to meet the eligibility to order criteria set out in these Trading Terms.

We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Please see notonthehighstreet.com's terms & conditions.
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