Orders are sent via Royal Mail Standard First Class delivery, at the customer's own risk. An email will be sent confirming order despatch date, upon purchasing. Customers are advised to contact notonthehighstreet.com with any enquiries regarding Soul Water. Soul Water reserves the right to refuse refunds on damaged goods. Soul Water reserves the right to withdraw any product at any time. All Soul Water illustration is copyrighted and must not be reprinted, reproduced or resold.