customer comments

I received the bracelet today and it is perfect. Really lovely quality and really well personalised. Thank You so much for all of your help in getting to me on time, you really do not know how much I appreciated it. 

Fantastic, efficient service and will definately recommend you and order from you again (hubby wants one now). Sharon

I just wanted to thank you for the fantastic service. We received the link Saturday, as you had said so that we could give it to our daughter today on her 21st. It is a beautiful piece, thank you again.we will definitely be using your service again. Alison

 I just wanted to say thank you so much for the bracelet.  It's perfect - my husband loves it!  I really appreciate the quick turn around.  Your service has been so professional, whilst offering a truely personal touch! Many thanks, Fiona

I just wanted to say that my order for a Location Bracelet arrived today and I just wanted to say thankyou. Firstly for your speed of delivery for a bespoke item, but also for the quality of your work. It is truly beautiful. I'm not giving the gift for a few weeks but I know my partner is going to absolutely adore it! It is of amazing quality and I just wanted to show my appreciation for your craftmanship. Thankyou again. The very kindest regards   Ange

Sally Clay is an excellent designer, has exceptional customer service and I would not hesitate to use her again and recommend her to friends and family. My cufflinks are beautiful and I look forward to giving them to my brother at his wedding. Keep up the good work :) Sarah

Hello, I want to say thank you as Sally really went that extra mile for me and dispatched in time for my husbands 40th birthday. Lovely bracelet, good quality craftmanship and a pleasure to purchase from you. Thank you! Andrea

I just wanted to email you to say thank you the bracelet arrived yesterday, it exceeded my expectations for quality, and the service I have received from you has been exceptional. In a ready made world there is always nerves when ordering something bespoke your help with the location and delivery times was brilliant.

Thanks for the bracelet, gorgeous, brought tears to my partners eyes! Jo

The bracelets itself is better than its picture the leather is amazing quality as is the silver and engraving. I love it and can't wait to give it as a gift.

Merry Christmas and much thanks



I just wanted to let you know that the order arrived safe and sound on saturday. I gave it to my husband today and he is over the moon. It was such a perfect gift and even more beautiful than in the picture on the internet. 

Thank you so much for all you help in making it a wonderful anniversary.

Kindest regards  Zoe


Thank you so much for the bracelet I ordered through Your customer service was fantastic, with the item arriving in the Netherlands in plenty of time and the jewellery is gorgeous. I can't wait to give it to him. Thank you. Lisa


I just wanted to say thank you so much for my friendship bracelet it is so personal to me and I have not taken it off since it arrived. Totally exquisite. Thank you so much you are so talented .Best wishes. Elizabeth


Very belated thanks for the lovely cufflinks. My son loves them and the empty box and card gave us all many happy moments on Christmas Day while he tried to guess what they could have been....cryptic messages obviously the way forward. Anyway, thanks again. Best present! Helen


Hi Sally, I just wanted to say a huge thank you for the bracelet which arrived this morning! I can't thank you enough for your help. It's a beautiful bracelet and I know he's going to love it :-) Thank you again...Dannielle


Sally, Just to let you know our son Dan who was 22 yesterday was absolutely thrilled with his bracelet....working out coordinates was great source of entertainment! RACHEL


Sally, I can not tell you how pleased i am with bracelet. Thanks a million Rachel


Just to let you know I have received my necklace as ordered. My husband is really pleased with it. Thank you very much. Julie 


I received the bracelet on Saturday, and just wanted to say i'm absolutely delighted with it, as is my husband. Thankyou very much, Samantha


It was hubbys birthday yesterday - and he absolutely loves the bracelet. Thanks Sally. Jane


I received the bracelet, it’s gorgeous! Thank you very much. Vicki


I have received Steffan's bracelet, and it fits! Thank you so much for altering it, and in double quick time...that was great! He will be wearing with pride in London. I will certainly be keeping an eye on your web-site. I love your things, and will no doubt order from you again. Thanks again. Best wishes, Susannah


Thankyou so,so much Sally,you are such a star. I am going to give it to my daughter to open on the plane to New Zealand,she is a lucky girl.

I wish you a very happy New Year and thankyou once again.

Best wishes Marian

The 21st birthday, Greenwich cufflinks have arrived. They are just perfect, many thanks 


Thank you so much for delivery of the item from Sally clay jewellery design in time for the special day requested. The anticipated date was in the new year so in view of extreme weather affecting the post as well we were really pleased to have it in time and it is a great unique gift.




Just wanted to thankyou for getting the cufflinks to me, they are amazing and the recipient was very happy!!!


Thankyou again, Happy New Year.





Thank you so much for the fantastic braclet - it came early so I gave it to my husband for Christmas! He loves it.

With kind regards



Hurrah the bracelet has arrived and it’s beautiful! Thanks very much. This will be a special gift for our first Christmas together.


I’ll definitely look on your website in the future and will certainly recommend you when someone needs a special gift.

Just a quick note to say thank you for sending the necklace so quickly. It looks excellent and looking at some of you other products, I may well be ordering more from you before long.


Happy Xmas.





I just wanted to say thank you.


It the perfect present that I wanted to give and the service is outstanding.





Just a quick thank you – I received this necklace yesterday and it’s absolutely spot-on! Thanks so much for fulfilling the order before Christmas – the whole service has been great, and very much appreciated.

Best wishes

Becky Taylor



Many thanks for the prompt delivery of this lovely bracelet. And a special BIG thank you for ensuring it reached me in time for a very special occassion..your extra care is much appreciated :)


Best Wishes, Shazia



Thank -you so much for dealing with my order for the location bracelet (Madrid )back in October.It arrived in time for my trip

& my son was delighted with it.







Just received the bracelet.

It looks great!


Many, many thanks for your great service!


Best regards,






I just wanted to say thank you so much for my friendship bracelet it is so personal to me and I have not taken it off since it arrived. Totally exquisite. Thank you so much you are so talented.

Best wishes.




'I just wanted to say a very belated but sincere and big 'thank you' for the beautiful necklace. It arrived the day before my birthday and I love it! I wear it all the time and lots of people have commented on it. Needless to say I have been telling them where I got it! Thanks again' Jo

'Just to say thank you. I received the bracelet this morning and it's perfect, more than perfect in fact. Thank you so much.' Rebecca, Scotland

'Thank you very much for the speedy completion of the bracelet.  My wife and I celebrated her birthday last night and the braclet was a huge hit. Thanks again for such a marvellous creation. My wife quite literally said "it is the best gift you have ever given me for my birthday". '

'I just wanted to thank your for my beautiful bracelet which arrived this morning - it's just stunning and has already had several comments, I love that I can now have my children's names with me all the time'  Em, Yorkshire

'Just wanted to let you know the order I placed through ‘Not on the High Street’ arrived today and that I’m really pleased with the cufflinks; I’m sure my partner will be too!'  Bev, Newmarket

'I received the bracelets yesterday – thank you!  They’re exactly what I was looking for.' Stuart

'I received the bracelet.  Thank you very much -- it is really beautiful and I have enjoyed wearing it over the weekend!' Jo, USA

'Just to say thank you so much for my bracelet. I love it! And it fits perfectly.' Lucinda

'The cufflinks arrived today. They are great!'

'Many thanks! The bracelet was very well received. And thank you for the prompt delivery. ' Mark