terms & conditions

Delivery times

All PaperBoy wallpaper is made to order, so can take up to 4-6 weeks to arrive after you order it. If it is made sooner we will get it to you sooner.

Orders

• We believe that by placing an order with PaperBoy you accept these terms and conditions.
• If you order something from us and it is no longer available, we will let you know as soon as we can and then give you a refund if the payment has gone through.

• We make every effort to make sure you get your order within the estimated timescales we give, however delays may happen which we can’t control. PaperBoy Interiors Ltd can’t be held liable for any delay, in the delivery of your order, or any failing to deliver products, within estimated timescales .
• We use the Royal Mail to deliver your order.

• The price you pay is the price shown on the website at the time we receive your order. But if we discover a mistake in the price of the items you have ordered, we will let you know as soon as we can. You will then be given the choice of either reconfirming your order at the correct price or of cancelling your order. If we can’t get hold of you, we will treat your order as cancelled and issue a full refund.
• All prices shown on our website include delivery charges to UK addresses. Please contact us for overseas delivery rates.
• Full payment for items ordered must be received once the item is dispatched.

Returns

We work hard to make the highest quality paper, but now and again colour or pattern defects happen during manufacture. If this has happened in your order, please return the defective item, with its label, to us.We can only accept a claim for wallpaper that is faulty. Please make sure you wrap your items securely, as we can’t provide a refund or exchange for items that have been damaged in transit back to us.Please also tell us whether you would like a refund or exchange.