terms & conditions

All products are designed and handmade in the UK using found and recycled materials. Patterns, materials and colours may vary slightly from item to item but this will not affect the overall look of the design.

Due to the nature of the recycled materials used in our products, minor blemishes in the pattern/weave are inherent to the fabrics and are not considered a fault.

All the text on our products is free hand embroidered and is supposed to look like it has been hand written. We do not use any computerised embroidery machines.

Every care has been taken to ensure that all images and descriptions of our products are as accurate as possible but slight variations may occur.

All items sold are for decorative use only and are not intended to be used as toys.

All items are sponge clean only.

Please check personalised information carefully when ordering as we cannot be held responsible for any errors.

And lastly, please note that personalised items are non-refundable and non-cancellable.