delivery

We offer FREE delivery on most of our products.

All our products are handmade to order and we aim to deliver within approx 10-14 days. For cards, please allow approx 5-7 days. Please note that at busy times, such as Christmas, delivery times may increase to 21-28 days. However, if your order is required for a specific date, please contact us when you place your order and we will do our best to help.

All Mainland UK and Non-Mainland UK orders are sent via Royal Mail 1st Class delivery with proof of postage, therefore any delivery dates provided are estimated and not guaranteed.

If your item is required for a specific date, we can organise guaranteed delivery via Royal Mail Special Delivery at an extra cost. If this option is not available to select at time of purchase, please contact us after you have placed your order and we will let you know if we can arrange this.

Many of our items (except for cards) do not fit through standard letters boxes, therefore please ensure that someone is available to take delivery.

milly and pip cannot be held responsible for non-delivery if the recipient is unavailable at the attempted time of delivery, or if the supplied delivery address is incorrect. If the supplied address is incorrect, or if for any other reason the goods are returned to milly and pip, we reserve the right to make an additional shipping charge to re-send the order.

GIFTS: If your order is a gift and is being sent direct to the gift recipient, we would be happy to gift wrap your order for you for free. Please select the 'add gift options' box at checkout, where you can add a message, which we will hand write onto the gift tag. We will ensure that no price details will be included in the parcel with your gift.

We use recycled packaging wherever possible.

Please see notonthehighstreet.com's delivery policy.
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