terms & conditions

Please read this carefully before placing your order.

Most of our products are handmade or hand finished and are therefore subject to natural variation in colour, shape and size.

We want your products to be as fresh as possible so we make our products in small batched and some of our products are made to order only. This means that your order may take up to five days to be dispatched although in general we aim to dispatch goods within 48 hours. We will always notify you by email if there is any delay.

Every effort has been made to ensure that all images and descriptions of our products are as accurate as possible but some slight variations may occur.

PLEASE NOTE: As some of our products are personalised with your choice of message, colour or any other customised aspect that makes it unique to you, they are therefore non-cancellable and non-returnable. Please double check all information carefully when placing your order as we cannot be held responsible for any errors on your part.

All intellectual property rights are and will remain the property of Lovely Soap Company. Any infringements will be taken seriously.

We are committed to protecting your privacy and will never pass on any of your personal data to any other company. We only use the information given to us to process your order.

Important: please review notonthehighstreet.com's delivery. terms and conditions information at terms & conditions below.

Please see notonthehighstreet.com's terms & conditions.