We want your products to be as fresh as possible so we make in small batches and some of our products are made to order only. This means that your order may take up to five days to be dispatched although in general we aim to dispatch goods within 48 hours. We will always notify you by email if there is any delay.
All orders are dispatched Monday - Friday via Royal Mail 1st class post or courier using a standard service with delivery dates provided being estimated and not guaranteed.
Our items do not fit through standard letter boxes so please ensure that someone is available to take delivery. Lovely Soap Company cannot be held responsible for non-delivery if the recipient is unavailable at the attempted time of delivery, or if the supplied delivery address is incorrect. If the supplied address is incorrect, or if for any other reason the goods are returned to Lovely Soap Company, we reserve the right to make an additional shipping charge to re-send the order.
We use recycled packaging whenever possible.
Please see notonthehighstreet.com's delivery policy below.