terms & conditions

Orders for our Products - When you place an order with our company, this is an offer to purchase the items indicated by you and it is not binding on us until we have notified you that we have accepted your order. All advertisements and communications made by us until we accept your order are invitations to purchase and are not offers. When we show items on our website (www.loulovesyou.co.uk) that are not available, incorrectly priced or otherwise incorrectly described; this does not oblige us to sell you those goods. Pricing Policy - LouLou Loves You reserves the right to change its advertised prices at any time. Furthermore we cannot be held responsible nor have any liabilities where our stockists offer our products at prices that differ from our own, nor can we be responsible for the pricing policies of such stockists.Postage and Despatch Charges - we will charge postage on any goods we send to you, except for exchanges for quality reasons, and you will pay for any items returned for any reason except where those goods are faulty.Trade Marks and Designs - The trademarks, names, logos and service marks (collectively "trade marks") displayed on our website are registered and unregistered trademarks of the LouLou Loves You and nothing contained on this website should be construed as granting any license or right to use any trademark without our prior written permission. All designs and artwork including but not limited to product designs and photographs are protected by patent and prior art and may not be copied or displayed without our prior written permission. Product Colours - We have done our best to display as accurately as it is possible the colours of the items available to purchase on the LouLou Loves You website. However, because the colours you see will depend on your own computer display, we cannot guarantee it's accuracy in relation to the actual colours of our products.Limitation of liability - While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.We make no warranty that the Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Goods, though this does not affect your statutory rights as a consumer. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.Links to other websites - Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We have no responsibility or liability for these independent policies or actions and we are not responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and therefore you access them at your own risk. You should exercise caution and look at the privacy statement applicable to the website in question.Severance - If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.Waiver - No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.Governing Law - The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. Modifications to Terms and Conditions - LouLou Loves You may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website each time, you shall become bound to the current version of the relevant terms and conditions and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.Entire Agreement - These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersedes any previous agreements, arrangements, undertakings, representations or proposals, written or oral, between You and Us in relation to such matters. You confirm that you have read these conditions and, you fully understand them and you also agree that these conditions are the only terms (together with your own network provider agreement) that rule your relationship with us.You and your feedback are Important to us - We hope that when you receive your garment your "out of the box" experience is first class and we want you to tell us whether you are happy , sad, have any suggestions regarding our products or new ones we can make for you, thank you - LouLou Loves You!