customer comments

'Not an enquiry- just feedback- was really impressed with your mini stockings, really good quality at a very reasonable price. Also appreciated the prompt delivery. Thank you' Lucy

Hi Alice - necklace arrived safely and I am wearing it as I write. Am really delighted with it and know that I will enjoy wearing it for many years to come. It's had a big seal of approval from my other half too! Thanks again and best wishes, Claudia

Hi Lilac Coast 

Just wanted to let you know that the necklace arrived today and I am absolutely delighted with it. Thanks very much. 


I just received my order of three bracelets from you. I just want to say how lovely they are and how amazing they came packed. So glad I bought them, totally over the moon. Thank you so much!!!'

'I just wanted to say a huge thank you for the beautiful bracelets I ordered they are so lovely and all the package which came with make them such a lovely gift!! 

Thank you cannot wait to give them to my flower girls and bridesmaids '   Hazel.


My order has arrived safely. All three items are really lovely. They are such fun items which I will enjoy using. Thank you very much indeed. 


'Dear Lilac Coast,, 

Just a quick E mail to say THANK YOU very much for the crystal heart . I bought this piece for a little girl's 8th birthday. I am delighted with it and know , that now she's just '' discovered'' jewellery and is not so taken with Barbie , she will be thrilled with it too. 
Wishing you all success in the future and thanks for all your hard work Kind Regards Lynne'

'I wanted you to know how much my daughter loves her bracelet. It has not left her arm since Father Christmas delivered it. Thank you' - Ursula

'The bracelet arrived this morming thank you soooo much for such fabulous service; it was much appreciated :0)' - Rebecca

'Dear Lilac Coast,
My bracelet has arrived today and it is lovely - l haven't taken it off at all.
Thank you for such a quick and easy transaction.
Wishing you a very Happy New Year,
With very best wishes,

'I have just received the reindeer head to put up on the wall (ordered via and had to write to say thank you!  It's absolutely fabulous, looks brilliant up on the wall and has brought the biggest smiles to everyone.  Everytime I look at him, he makes me smile and that's even before I've had my morning coffee!!  Absolutely brilliant. Barbara'

'Dear Alice, Thank you so much! I received my replacement slippers today! You have been brilliant! I am so impressed by your customer care, I'll definitely shop with you again and will pass on my experience to all my friends and family. Thanks again, Best wishes, Paula '

'Thanks so much. It arrived in very good time so I was able to give it to her today. She seemed very pleased with it!' Catherine

'I just wanted to say thank you for the lovely owl brooch! Will definitely be visiting again!' Kath 

'Sweet little owl arrived safely. Thank you very much! ' Di 

'Thank you very much - it came the next day in plenty of time for my daughter's birthday and she loved it. It really was appreciated your thoughtfullness in ensuring it arrived on time. The bracelet is lovely too !' Stephanie

'Dear Alice, I just wanted to say a very big thank you for my prompt delivery. The bracelet is beautiful & i am sure my sister will love it as much as i do!
Many thanks again.
Wonderful service.'

'Thank you so much for your great customer care, it is very appreciated & my friend was delighted with her scarf. Many thanks again, kind regards' Vanessa, London

'Thanks for such a caring & personal service. Will certainly use you again'  William, Bristol

' I just wanted to say thank you for my order, the letters are really gorgeous and will look great at my wedding and afterwards in our new home. Thank you for getting them to me so quickly and letting me know when to expect them, great customer service! Thanks again. Best wishes'- Jaymie

'I just wanted to thank you for the fantastic Mr & Mrs wooden letters. Such an efficient service - I am very grateful. Kind Regards' - Louise

'Thank you, its all the little things that count! Great service' Jade

'Thank you so much for the owls. They are perfect & I can't wait to give them to the nurses, I know they will love them. The service you provide is fantastic & I really appreciate the personal touches. Thank you again'  Catherine

'Just to let you know my order has arrived & I am very pleased with it. I know my friend will love it. Thank you again' Angela

'Thanks so much- I really look forward to receiving it. They look lovely'  Katherine

'We finally have owl touch down! I love it, thanks so much. All the best'  Pamela

'Just to let you know the scarf arrived safely. it is lovely & I am sure my sister will like it very much' Peta

'Just to let you know that they arrived today & I am very pleased with them.' Isabel

' I bought one of these necklaces for my friend & loved it so much I have ordered one for myself with my birthday money! Thanks so much'  Yvonne, Surrey 

'The gorgeous blue & red spotty bird hooks arrived yesterday & are beautiful- thank you! Thanks so much for all your perseverance & patience with my order- a lot of effort at your end for a small order all the way to Australia, but which means so much to me. Thank you again'   Meg, Australia

'We got the bracelets, they are gorgeous thank you so much' Vicky, Middlesex

'That's wonderful! Looking forward to receiving them. Many thanks.' Anna, Cardiff

'Thank you! I am looking forward to receiving then heaps. Kind Regards' Kate, Birmingham

'Thanks so much. Am really loving the bracelets- they're SO pretty- and am sure my bridesmaids will love them too! Thanks again' Chloe, London

'just to let you know that the bag arrived today. I haven't looked at it for fear of damaging your beautiful wrapping, but I'm sure it will be lovely. Thank you so much again for getting the bag to me so quickly, and for your excellent customer service' Georgia, London 

'Absolutely loved the two scarves I bought at Christmas, so back for more....' Tara, Stockport

'Thank you so much'- warmest regards Charlotte

'Thank you- the scarves are gorgeous!' Anne, West Yorkshire

'The scarf arrived today. Beautifully wrapped. Thank you for all your help'  Sian

'Scarves arrived this morning they are lovely thank you' Marcia,  Isle of Wight

'I have just received the bag and it is absolutely GORGEOUUUUUUUUUS!!! Thank you so much.' Kerry- Suffolk

Dear Lilac Coast, 
Many thanks for the beautiful peonies and cherry blossom I ordered last week they were so authentic and the recipients were thrilled. Thoughtfully wrapped as well. So glad I found you.