All standard orders are sent by either UPS tracked and signed for service or Royal Mail special delivery service. Please note your tracking number we send you with our confirmation that the order has despatched. Personalised items take up to 2 working days to be embossed in addition to the estimated delivery time.
Please note personalised orders are non refundable. Please ensure the spellings and punctuation that are requested are accurate.
Orders may be sent to a work place or alternative address if this is more convenient. But will require a signature.
Parcels are sent in recycled packaging wherever possible.
LAST ORDER DATES FOR CHRISTMAS DELIVERY
Non personalised order:
Standard delivery - 19th December Express delivery only 20th - 22nd December. 22nd December by 10am for final orders for Christmas delivery. Any order placed after 10am on 22nd December will be delivered after 5th January.
Standard delivery - 17th December Express delivery - 18th December. Any personalised order placed after 18th December will not be delivered before Christmas. Orders will be despatched from 5th January.