All standard orders are sent by either UPS tracked and signed for service or Royal Mail special delivery service. Please note your tracking number we send you with our confirmation that the order has despatched. Personalised items take up to 2 working days to be embossed in addition to the estimated delivery time.

Please note personalised orders are non refundable. Please ensure the spellings and punctuation that are requested are accurate.

Orders may be sent to a work place or alternative address if this is more convenient. But will require a signature.

Parcels are sent in recycled packaging wherever possible.

Please see's delivery policy.
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