customer comments

I have ordered 3 trains now from this company and I keep going back due to the great quality of the product and the uniqueness of it. The items always arrive on time, beautifully wrapped and they always receive a 'wow' or a 'woop' from the recipient. Highly recommended!

After finally relenting and ordering this over the weekend (once I found a frame!) I received this today.

I just wanted to take the time out to thank you for your speedy service. The Pride and Prejudice 'Book on a Page' is as beautiful as I imagined and I can't wait to get it mounted for all to see!

Thank you once again - I didn't think I could fall in love with this novel all over again, but you proved me wrong!

'Thanks again for your professionalism and prompt replies with my enquiry. I am thrilled we are getting a replacement and so quickly, please pass my thanks on to the Letteroom aswell for there quick despatch.'

Just wanted to thank the lady I spoke to on the phone yesterday.  I was worried the train wouldn't arrive in time for christening on 31/7/11.  I have received it today,and am thrilled with it.  Thank you so much - what excellent customer service you have, its a pity more aren't like you.

I ordered these chocolate letters for my wedding favours. I had 1 letter in milk chocolate and 1 letter in white chocolate to represent the bride and groom. My initial enquiry was dealt with efficently and quickly. Upon placing my order i was then kept upate with its progress every step of the way. When they arrived they were packaged very well so to avoid any breakages. I couldn't wait to open them and check them out. They looked fab and smelt even better. My only thought at that moment was I wish I had ordered more so I could try more than 1.

Thankyou so much for producing a wonderful product would highly recommend you to anyone !!!!!

Thank you so much, the item is perfect. Once again, great sellers and great service. Thank you.

Thank you so much for getting my P bottle stop to me so quickly - plenty of time for me to wrap it before Pete's 50th birthday on Saturday - great service. Thanks, Nicki

 thank you so much, EXCELLENT, just EXCELLENT! xxx

Thank you ever so much for allowing my order to arrive in time. Much appreciated and will definately be ordering again from you!

Thank you :-)

I have just received my order and would wish to offer my thanks for the speedy delivery and the goods. I was really pleased with the quality of the aluminium letters and very impressed with the high quality packaging which enhances the products for gifts to others. The overall quality and appearance was fantastic, if I were to offer any critism it is that I purchased the letters for bookends which when researching was advised they were suitable for but I do find the 'j' letter a bit light and smaller than the 'a', its not a big problem and I will still be using them for the purpose of which I purchased them. I appreciate the font used only lends itself to the size of the letters produced. I have been looking for such items for a while and am thrilled with my purchase. Excellent value, great service and fab quality goods. Thank you very much, kind regards, Angela

I have been searching high and low for large free-standing wooden letters - I specifically wanted 'XMAS' for my mantlepiece this Christmas - and was so pleased to find your extensive range on your webiste (not on the high street). I placed my order on Tuesday of this week and my order arrived first thing this morning (Thursday). I am so delighted with them, they are beautiful, made of Mango wood and will look great for many Christmases to come. I can't believe how quickly they arrived. Thank you and I will definitely be using your website again and will recommend to friends and family.

Hello Emily,

Just to let you know, my order arrived on 23rd December!

Thank you so much to you and the lady at 'theletterroom', who also called me about the order.

Amazing service!

Happy new year!


Hellen Morrissey

I just wanted to say how thrilled I am with the Letterpress letters I
ordered. They arrived swiftly and are wonderfully made.

Many thanks

Jean Crow Stewart

Thanks for sending the E, it arrrived on Thursday, they were perfect wedding presents, we were very happy thanks.

Thank you so much, you are lifesavers!!!!
Thanks again
Anna x

 I just wanted to say a big thank you for going out of your way to provide another letter. The present did go down a real treat with my daughter's teacher.

Many thanks

Thank you for a very prompt delivery. Great little product (personalised wine stopper). Perfect gift for my friend.

no need to reply - just saying thank you!

We received the bottle stoppers and they are brilliant.

Thank you so much


I just want to thank you for your prompt email telling me my little gift had been despatched so quickly! Also, it has arived today, well in time for my date, so thankyou very much! 

It's a small gift for my mum, but it added perfectly to the other gifts I have for her, and as such, is no less important - so thankyou & Merry Christmas............. 

Dear letteroom just to say that my letter D arrived safe and sound today, Thank you so much, excellent service and one very satisfied customer! best wishes sally.

Just wanted to say how wonderful The Letteroom Collection have been - the chocolate letters all arrived beautifully wrapped very quickly - including the 't' and Iam delighted.

Thank you so much for delivering my chocolate letters super fast , you saved my bacon ! all the best Joan Moore

I  loved the bunting , thank you for picking out the best colours [ and no pink] just as i asked, we will be back.regards  Debbie Cleaver

Thank you once again. I am a very satisfied customer and will definitely use the letteroom again. Helen

Thank you for all your help in sorting out my letters. Penny