Letterfest shall deliver the goods as specified.
The customer shall provide payment for the goods prior to despatch.
Descriptions and specifications
Whilst every effort is made to ensure colours displayed are a close representation, slight variations in the actual goods may occur. As all of our items are made by hand, small variances may occur in each finished article.
Pebbles
Due to the nature of stone, each pebble is slightly different. They are various sizes (on average about 7cm), shapes (oval -ish!) and colours (shades of grey and white). Please note this is a natural product, so pebbles will vary in size, colour, shape and texture. We think this is part of their charm as each one is unique, but please be aware that the photograph is an example only and your stone will be different. Shapes can be irregular and there are sometimes marks and fissures that occur naturally in the stone. I’ve sourced the stones from a quarry in the UK that specializes in landscaping and water features. As we engrave each pebble individually, the size of the text or image sometimes varies according to the size of pebble. Occasionally, when pebbles knock together, they leave small white marks on the surface - this is superficial and can be removed with a damp cloth.
Shipping
The price shown as PnP includes the cost of packaging and the post (by first class Royal Mail)
Duties and local taxes
Purchasers are responsible for any duties and/or taxes levied at the point of entry into the destination country.
Liability
Nothing in this agreement affects the statutory rights of a consumer. Subject thereto all representations, warranties, guarantees and conditions express or implied, statutory or otherwise are expressly excluded and Letterfest does not accept liability for loss, damage, or injury howsoever arising. Letterfest's total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Letterfest to the customer.
