terms & conditions


By placing an order with us you will be deemed to have read, understood and agreed to the terms and conditions.

Order acceptance and the completion of the contract between you and Kiki's will take place on the dispatch of the products ordered you, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions in How cancel an order.

If an order is not accepted, it may be for one of the following reasons:

The product you have ordered is unavailable from stock.

We are unable to obtain authorisation for your payment.

A pricing or product description error has been identified.

You have not met the eligibility to order criteria set out in the main terms and conditions.

Description of products

We take all reasonable care to ensure that all details, descriptions and prices of products appearing on this website are correct when the information is entered onto the system. We aim to keep the website as up to date as possible, but the information, including product descriptions may not always reflect the position at the exact moment you place an order.

We reserve the right to withdraw any products from this website at any time and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.

All products displayed on this website are available only while stocks last, at which point the words Sold out will appear in the product drop-down menu. If an item you're interested in buying is out of stock, please contact us using the 'ask the seller a question' button. We will check if the item can be re-ordered and, if so, how long it will take.

Please see notonthehighstreet.com's terms & conditions.