terms & conditions

Please allow 2 weeks for delivery. Large parcels may need to be signed for. In the event that no one is available to sign, goods will be returned to our carrier’s depot and you will be contacted to arrange a convenient time to re-deliver, at no extra cost. The Nature of Wood: It is important to note that some wooden sculptures are carved out of a single piece of green wood. This means that on drying and wetting they will be prone ot the forces of contraction and expansion. This may manifest itself as stress fractures and so add to their natural character. They should not be kept indoors as the contractive forces may be too great. This does not apply to sculptural pieces which are described as for indoor use in the product descriptions. Complaints Procedure We hope that you will never have cause to complain about our products or services. If however, you do have a complaint, please call us on 01837 811123 between the hours of 9am and 5pm Monday to Friday and we will do our best to assist you. see notonthehighstreet.com terms

Shipping is free to the United Kingdom mainland. Certain areas of Scotland may incur a delivery charge. This is usually the Highlands and certain other outlying areas. If there is an extra delivery charge, we will contact you after you place your order, giving you the option to cancel if you wish.

Delivery Please allow 2 weeks for delivery. Large parcels may need to be signed for. In the event that no one is available to sign, goods will be returned to our carrier’s depot and you will be contacted to arrange a convenient time to re-deliver, at no extra cost. The Nature of Wood: It is important to note that some wooden sculptures are carved out of a single piece of green wood. This means that on drying and wetting they will be prone ot the forces of contraction and expansion. This may manifest itself as stress fractures and so add to their natural character. They should not be kept indoors as the contractive forces may be too great. This does not apply to sculptural pieces which are described as for indoor use in the product descriptions. Complaints Procedure We hope that you will never have cause to complain about our products or services. If however, you do have a complaint, please call us on 01837 811123 between the hours of 9am and 5pm Monday to Friday and we will do our best to assist you. see notonthehighstreet.com terms

Shipping is free to the United Kingdom mainland. Certain areas of Scotland may incur a delivery charge. This is usually the Highlands and certain other outlying areas. If there is an extra delivery charge, we will contact you after you place your order, giving you the option to cancel if you wish.

Please see notonthehighstreet.com's terms & conditions.

We've tailored the collections we're showing you to United States and set your currency to $USD.

Please note our only language setting at present is English.