terms & conditions

Orders are usually sent out within 2 - 3 days. Please feel free to get in touch prior to ordering by using the "ask seller a question" feature if you require more information.

All UK orders are sent by Royal Mail recorded delivery free of charge. This ensures that your parcel is trackable and insured. Delivery is usually within 1-2 days. This method will require a signature.

International orders are sent using Airsure. This is a trackable and insured option. Parcels usually arrive in 3 to 5 working days. Orders shipping outside of the EU must have a customs form attached. Please note that you are responsible for any duties or taxes incurred at your point of entry to your destination.

EVY Designs jewellery is tissue wrapped and goes into EVY Designs gift boxes. Gent's gifts will arrive in contemporary designed aluminium boxes with a black outer sleeve. Included with every item is a little information card giving a description of the piece, perfect for giving as a gift.

Any problems with orders should be reported within 7 days. You should initially e-mail EVY Designs indicating you wish to return your item and the reason for the return.

Commission/Bespoke items of jewellery are non refundable unless faulty.

We are unble to refund on pierced earrings due to EU Hygiene regulations

Any refund will be less postage costs.

Please see notonthehighstreet.com's terms & conditions.