terms & conditions

Can I cancel my order?

Yes if your order has not yet been despatched we will cancel it and your card will be refunded. If the goods have already been despatched you will need to return them to us once you have received them (see returns information).

What happens if my goods are not in stock?

We do our very best to make sure that this situation does not arise but occasionally it may occur (for example if you want a large number of a particualr item). If so, we will contact you quickly and give you the best information we can on anticipated delivery dates. You can of course change your order for another item which is in stock or we can cancel your order for you if neither option is appropriate.

We have extended our normal 28 days returns period - any item bought during November and December we are happy to accepts returns up until Friday 13th January - please contact us to let us know you wish to make a return and simply ensure your parcel is back with us by Friday 13th January 2017

What's the small print?

Our products conform to European safety standards.

Some of our products contain small parts and are classified as unsuitable for children under 3. However many of these provide excellent creative opportunities for children of this age with adult supervision.

Crafts4Kids takes care to stock only products that are safe for children. However, all activities have an inherent health & safety risk and it is assumed that children will have adequate supervision using any product supplied. Crafts4Kids cannot be held responsible for any accidents however caused.

Please see notonthehighstreet.com's terms & conditions.