We are happy to offer FREE postage and packaging to the UK for orders over £30.00, delivered direct to your door!
Delivery is by Royal Mail 1st Class Signed For delivery which usually takes approximately 1-2 working days after our dispatch for mainland UK. Please note that Delivery dates are ESTIMATES and are not guaranteed. Your order will require a signature upon delivery.
****Please note however that at certain times of the year it may be necessary for us to have to extend our delivery times on some or all products. It is therefore extremely important for customers to refer to the date given as the "on or before" delivery date stated on the product page at the point of ordering. Items ordered within a longer lead time may be delivered earlier than the date given or up to the latest date specified at point of order. ****
If your delivery has been delayed, then please contact us and we will provide you with the tracking number to enable you to chase it up with Royal Mail.
We will happily send directly to your gift recipient. At the checkout under "Gift Options" please select "Yes" on would you like to add a gift receipt. There are no values on a gift receipt. Should you also wish to include a small personal message, please fill in the gift message box and we will hand write a gift tag on your behalf.
Items not received but tracked as being delivered. - This frequently happens when items are delivered to places of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it. In these cases for a small charge, you can request a proof of delivery certificate from the Royal Mail (www.royalmail.com) by filling in a signature request form. Please note that we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to your home address. We would politely ask that you if you would please double check with all of your work colleagues before contacting us in case someone has already taken delivery for your item but not informed you.
We happily post internationally. Any potential import charges and taxes imposed by customs are the responsibility of the customer. A signature will be required upon delivery.
Please also see notonthehighstreet.com's delivery policy below