terms & conditions

An order can be cancelled up to 7 days from the point of order for a full refund.

Orders cancelled 7 to 21 days after point of order will be subject to a 50% refund.

For bespoke services please be aware that as our furniture is made entirely to your specifications and not from stock, once this cancellation period has elapsed it will not be possible to cancel the order or return the furniture after delivery.

All products are handmade to order from solid and real wood veneers. As such each item will be individual. Because of this, each piece of furniture will display different grain patterns to those photographed.

Please see notonthehighstreet.com's terms & conditions.

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Please note our only language setting at present is English.