terms & conditions

All items made to order are non refundable.

We will normally try to make your bed in six to eight weeks (subject to amount of orders pending as all beds are hand built to order). Please contact us if you require more details. All orders will be processed as quickly as possible although we will not rush through orders and sacrifice quality and are processed in the order that payments are received.Use of our Website Any information found on our shopfront is intended for guidance purposes only. Price and availability of information is subject at our discretion to change without notice to you. Any such changes will apply to subsequent orders by you. However we provide a service to you as well as links to other websites on an "as is" basis. We make no representations or warranties of any kind (except when we are dealing with you as a consumer as defined in Section 12 of the Unfair Contract Terms Act 1977), express or implied, with respect to our website or the information, content, materials or products included in our site including without limitation, warranties of merchantability and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible via this website is accurate, up to date, uninterrupted or error free.You hereby expressly warrant that you are satisfied as to the suitability of the goods for your own specific purposes and that they are not sold to you on a trial basis.

Indemnity You acknowledge that you are solely responsible for the use to which you put our service and all information and data that you obtain from our website and all warranties, conditions, undertakings, representations and terms whether express or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law. Except in respect of liability for death or personal injury arising out of negligence, we hereby disclaim and exclude to the fullest extent permitted by law all liability for any loss or damage whatsoever and howsoever arising including consequential, special, incidental or any other indirect loss or damage. Our liability to you in all circumstances shall not exceed the price which you paid for the goods. Force Majeure We will be released from our obligations under any agreement with you and we will not be under any liability whatsoever to you in the event that we are prevented or delayed from performing this agreement, (i.e. supplying or making delivery of any goods to you) in the event of national emergency or prohibitive Governmental regulation or by any reason or cause beyond our reasonable control.

Please see notonthehighstreet.com's terms & conditions.