Returns & Refunds:
Damaged/Faulty Goods: In the unlikely event that your order arrives damaged, please contact us by email.
We will then arrange for a collection of the goods and organise a replacement to be sent out to you at the earliest opportunity.
If your Beyond the Fridge purchase was unsuitable please follow the instructions below:
To receive a refund you must return the goods within 28 days of receipt of delivery. Please note that your original delivery charges will not be refunded.
Goods must be returned with your packing slip. The address will be provided with your dispatch note.
All goods returned must be in a perfect and saleable condition with original product packaging and instructions where appropriate.
If the goods do not reach us in a perfect and saleable condition, and in their original packaging, then your right to a full refund may be affected.
If returning by post the parcel and its contents are your responsibility until they reach us. The cost of returning the goods is at your expense. This does not affect your statutory rights.
We recommend using registered post and retaining the proof of postage as we may require signed proof of delivery. Beyond the Fridge is not responsible for returned goods being lost or damaged in transit.
