delivery

We create all our prints as they are ordered so it may take as long as 28 days for your item to reach you. If possible, we will try to get things sent out to you much earlier, usually within 10-14 days. If you have a date that you need something by, please let us know and we'll do our best to meet your requirements.

On our stock items and some select unframed personalised items we can now offer next working day or two day delivery. Personalised items ordered before 12 noon on a next day service will have an artwork proof uploaded before 5.30 pm on the same day. Orders placed after 12 noon will have the artwork uploaded by 12 noon the following day. We will still need a proof sign off from you before we print and send, so please look out for this. If you can sign your proof off by 2pm, we will print and post the same day, but after 2pm we will print and post the next working day. Please be aware that prints posted on a Friday will not be guaranteed to arrive on a Saturday. Guaranteed Saturday delivery is available at an additional cost.

We currently do not offer a next day service on any of our framed prints.

Unframed prints are wrapped in tissue paper, rolled and in a cardboard tube and are delivered by Royal Mail. The tubes do not fit through the letterbox, so if you are out at the time of delivery your postie may leave it with a neighbour or take it to the local collection office. You may not always get a calling card to inform you of this! Framed prints and canvases are sent by courier. Unfortunately we cannot specifiy a time of delivery, but we can normally give a day!

We proudly reuse and recycle all packaging materials that are sent to us. Practically speaking this means you may receive your order in a box or envelope that has been used before. If for any reason you would prefer 'virgin' packaging - maybe it's a gift going direct - then just let us know.

Please see notonthehighstreet.com's delivery policy.
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