Message from seller:
Anna Lou of London is a small business that works tirelessly to ensure customer satisfaction. If you're not entirely happy with your purchase please do contact us in the first instance. We are a friendly bunch and would rather people contact us, on the phone number or send us a message via email, before putting in a bad review. Very very rarely we get neutral or negative feedback but if you are considering leaving a neutral or negative feedback could you please contact me directly first of all to resolve any issues you may have experienced with your transaction. All issues will be dealt with efficiently as we pride ourselves on 100% customer satisfaction. Many thanks. The Anna Lou team!