We aim to dispatch your order as soon as possible, but please allow up to a week for personalised items. International deliveries will be longer.
FOR EXPRESS ORDERS: This is for a priority service that you are paying for, not just an express delivery cost. To get your item to you for the required day, we have to complete the following process for each and every one of our customer orders, I hope that it will give you a better understanding of the fact it is a priority service, not just express delivery - we have to accept and create the artwork which is a personalised item so every order takes time to hand create the artwork, we then send the artwork to our printers and mark your order as a PRIORITY order, our printers then have to put your order to the top of our printing list to add the artwork to the printing machine, set the bag up and print your item. Each item then has to be dried and cured through a heater. Once this is completed the item is picked, packed and posted by an additional member of staff who is responsible for our express orders.