96 customer reviews

• 
  04 Jan 2012

  The slate was very small. I was disappointed when I received it. The image is not an accurate reflection of it's size. I was embarassed giving it to the bride and groom - it definitely didn't look £20+.

  Letterfest's response:

  Thanks for your feedback. We do give very clear guidelines in the description of the dimension of the product. We always encourage customers to read these before purchasing anything. Best wishes Wendy LETTERFEST

• 
  03 Jan 2012

  Very impressed with the service and the product was better than I expected.

• 
  03 Jan 2012

  No comment supplied.

• 
  01 Jan 2012

  No comment supplied.

• 
  30 Dec 2011

  No comment supplied.

• 
  22 Dec 2011

  No comment supplied.

• 
  15 Dec 2011

  Made a wonderful personalised wedding present,

• 
  15 Dec 2011

  No comment supplied.

• 
  08 Dec 2011

  The slaye was PERFECT and I cannot rate this company high enough as I have had other work by them Thank you

• 
  08 Dec 2011

  No comment supplied.

• 
  05 Dec 2011

  No comment supplied.

• 
  28 Nov 2011

  No comment supplied.

• 
  17 Nov 2011

  Im very pleased with the product however I do think that it is over priced.Once you add in the extra word, gift box and postage this is a very expensive gift and I dont believe it looks that expensive.

• 
  10 Nov 2011

  No comment supplied.

• 
  04 Nov 2011

  No comment supplied.

• 
  03 Nov 2011

  No comment supplied.

• 
  03 Nov 2011

  No comment supplied.

• 
  03 Nov 2011

  No comment supplied.

• 
  03 Nov 2011

  No comment supplied.

• 
  20 Oct 2011

  The slate took over 10 days to arrive and the slate was tiny thought it would be a least couple of inches bigger in both directions

  Letterfest's response:

  Thanks for your feedback and I'm sorry you were disappointed, however we do give very clear timelines and dimensions on each product page which customers should read before purchasing. Our stone products are hand engraved to order and posted First Class post which will arrive between 10-14 days after purchasing. The day you purchase the item you are sent an email with the dispatch date. The tiles are 10cm square. Best wishes Wendy LETTERFEST

• 
  20 Oct 2011

  No comment supplied.

• 
  06 Oct 2011

  No comment supplied.

• 
  06 Oct 2011

  No comment supplied.

• 
  02 Oct 2011

  My friends were very impressed witht he gift I sent thank you for such prompt service I will definitely use your site again!

• 
  30 Sep 2011

  Lovely product purchased for wedding gift - but despite date of wedding being part of the inscription on the tile and a 3-5 day delivery promise, it did not reach the recipient until 3 days after their wedding........

• 
  29 Sep 2011

  slate was smaller then it looked on the website

• 
  23 Sep 2011

  It was perfect

• 
  22 Sep 2011

  Lovely tile , my brother was very happy

• 
  22 Sep 2011

  No comment supplied.

• 
  18 Sep 2011

  Fantastic wedding present for special friends excellent quality and best of all unique!

• 
  15 Sep 2011

  No comment supplied.

• 
  07 Sep 2011

  Lovely product, which you very kindly did speedily for me! Thanks.

• 
  26 Aug 2011

  This arrived in good time for the wedding I am attending. It looks just as I imagined and was nicely presented.

• 
  19 Aug 2011

  No comment supplied.

• 
  18 Aug 2011

  No comment supplied.

• 
  13 Aug 2011

  Excellent is based on the response I had from the people I requested the gift to be sent to, as I've not seen it in person. The said it was "amazing" and that it had arraived well in advance of the date it was required for. Thank you for the prompt communication confirming it would arrive in time. This was appreciated. I would buy from your company again.

• 
  12 Aug 2011

  No comment supplied.

• 
  11 Aug 2011

  No comment supplied.

• 
  11 Aug 2011

  No comment supplied.

• 
  14 Jul 2011

  No comment supplied.

• 
  14 Jul 2011

  Lovely wedding gift for friends. Xxx

• 
  14 Jul 2011

  No comment supplied.

• 
  12 Jul 2011

  Exactly as described and excellent delivery, it was very appreciated by the recipient. Thank you. x

• 
  08 Jul 2011

  No comment supplied.

• 
  08 Jul 2011

  Really Fab to find unusual items and even better when they can be personalised. Excellant service from the minute of buying the item to the timely delivery, regards, carolyn

• 
  30 Jun 2011

  Lovely product and just as described. It came quickly in a gift box and will make the perfect wedding gift. I just hope the happy couple like it as much as I do!

• 
  30 Jun 2011

  I bought it for my boyfriend for our 4th anniversary. He loved it and is going to incorporate it in the new house we have bought together. The item was packaged beautifully and arrived in plenty of time. Thanks

• 
  23 Jun 2011

  1. The gift card was hand-written by someone with very childish and uneven handwriting. They should offer the option of including a blank gift card - had I known it wasn't going to be properly printed, or hand-written my someone with stylish writing, I'd have preferred to have written it myself because my hand-writing is much nicer. Sorry, but it's true. 2. It would be a nice touch if some little self-adhesive felt pads were included in the pack so that people can attach them to the back of the tile if they want. My friend wants to use hers as a tea-pot stand but thinks the tile might scratch the table. Only a small thing really, the tile itself was absolutely beautiful! Thank you

• 
  19 Jun 2011

  Beautiful slate tile, I purchased as a wedding gift. It arrived in super quick time too. Will definitely buy this or similar in future.

• 
  16 Jun 2011

  No comment supplied.

• 
  06 Jun 2011

  This is a beautiful product - very fairly priced and I also bought the gift box which was simple and elegant. I am thrilled with it and so was the person I bought it for. Something different for a person who already has everything. Thanks so much.

• 
  05 Jun 2011

  No comment supplied.

• 
  02 Jun 2011

  No comment supplied.

• 
  27 May 2011

  No comment supplied.

• 
  10 May 2011

  No comment supplied.

• 
  05 May 2011

  No comment supplied.

• 
  05 May 2011

  No comment supplied.

• 
  28 Apr 2011

  No comment supplied.

• 
  01 Apr 2011

  No comment supplied.

• 
  31 Mar 2011

  No comment supplied.

• 
  28 Mar 2011

  The slate and writing were of good quality and a very quick service. Just felt is was a little over priced.

• 
  24 Mar 2011

  No comment supplied.

• 
  17 Mar 2011

  No comment supplied.

• 
  17 Feb 2011

  No comment supplied.

• 
  03 Feb 2011

  No comment supplied.

• 
  12 Jan 2011

  Excellent product.

• 
  11 Jan 2011

  This was given as a wedding present and was a unique gift to give.

• 
  11 Jan 2011

  Really special item - perfect wedding present for a good friend. Arrived well packed and very quick.

• 
  08 Jan 2011

  Tile smaller than expected, but maybe our fault

• 
  04 Jan 2011

  Lovely - using it as a coaster!

• 
  27 Dec 2010

  I haven't seen this as I had it sent straight to my cousin but I know how pleased they were with it; they said the workmanship was beautiful. Thank you

• 
  21 Dec 2010

  Very nice, shame it was delayed with the snow post, but lovely gift.

• 
  16 Dec 2010

  The slate arrived in a beautiful box, tied with ribbon. It looks gorgeous, and my friend and her husband loved it as a wedding present.

• 
  29 Nov 2010

  No comment supplied.

• 
  28 Sep 2010

  Great item, looks lovely. Arrived quickly, however not sure a jiffy envelope is adequate packaging to protect such a fragile item.

• 
  27 Sep 2010

  I gave this as a wedding present and the couple were delighted!

• 
  27 Sep 2010

  No comment supplied.

• 
  27 Sep 2010

  Great workmanship, we wish someone had bought us one for our wedding day. Maybe someone will for our anniversary.

• 
  27 Sep 2010

  No comment supplied.

• 
  16 Aug 2010

  No comment supplied.

• 
  13 Aug 2010

  No comment supplied.

• 
  12 Aug 2010

  No comment supplied.

• 
  23 Jul 2010

  No comment supplied.

• 
  22 Jul 2010

  exactly what I expected & nicely packaged

• 
  22 Jul 2010

  No comment supplied.

• 
  22 Jul 2010

  quality is good but two independant people say it looks like a small tombstone, so won't be buying anything similar

• 
  22 Jul 2010

  No comment supplied.

• 
  22 Jul 2010

  Would look even better larger..............

• 
  22 Jul 2010

  Excellent product, but the wrapping and gift box, for which we paid extra, were poor and crumpled. Customer Services immediately arranged a refund for the gift box.

• 
  22 Jul 2010

  No comment supplied.

• 
  21 Jul 2010

  Beautiful addition to the tiling in our kitchen, my husband loved this anniversary gift.

• 
  21 Jul 2010

  No comment supplied.

• 
  27 Jun 2010

  It was a bit smaller than I expected - don't know what I was thinking, it is a normal (small) tile size but it's very nice. Made a good anniversary gift. I've put it on a stand - maybe they could sell those too and/or add little tabs with hoops to hang on a hook. Kinda hard to know where to put it.

• 
  21 May 2010

  very pleased was a real hit..... Will get again.

• 
  20 May 2010

  To be honest i was disappointed. Firstly the packaging was a jiffy bag with a box inside which had been completly squashed so as this was a gift i would have to buy a new one. The tissue inside was just scrunched up with the tile in between so also looked scruffy. The tile itself was not as nice in real life as it had seemed on the website. While i appreciate that each tile is individual, there was a mark on the front part of the stone which i would have thought because of the size it would not have been used, the lettering looked poorly spaced out in parts and all in all i feel it not worth the money. Because of this i won't be giving to my best friend and her husband for their wedding anniversary and will buy something else.

  notonthehighstreet.com's response:

  Thank you for your feedback. We appreciate you taking the time to get in touch. We understand the seller has now refunded the full amount of this item and asked you to keep the tile. Many thanks for shopping with notonthehighstreet.com and please let us know if you have any further comments. Zoe Land notonthehighstreet.com Customer Services

• 
  20 May 2010

  extremely pleased with this product, well worth the money. Fast delivery very efficient service and as always with any sellers from this website good customer care. Will be placing more orders!!!!

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This product is dispatched to you by Letterfest.

mainland UK	estimated delivery	price
Standard Delivery	10-14 days	£2.45$2.45€2.45$2.45

non-mainland UK	estimated delivery*	price
Highlands/Islands of Scotland	2-5 days	£4.95$4.95€4.95$4.95
N Ireland	2-5 days	£4.95$4.95€4.95$4.95

international delivery	estimated delivery*	price
Western Europe	2-5 days	£9.95$9.95€9.95$9.95
Rest of Europe	5-10 days	£9.95$9.95€9.95$9.95
USA & Canada	5-10 days	£17.95$17.95€17.95$17.95
Far East & Australasia	5-10 days	£17.95$17.95€17.95$17.95
Rest of World	5-14 days	£17.95$17.95€17.95$17.95

*estimated delivery time from dispatch

You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.

Please note: personalised, bespoke and made-to-order goods, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

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