Couch Design

This page contains the terms and conditions relating to the usage of this website Couch Design Ltd, ordering products from Couch Design Ltd, delivery of products and limitation of liabilities. Areas not covered in these terms and conditions are dealt with under current UK legislation and accepted industrial good practices. Usage of materials presented on the website All the images, furniture designs, textual content presented on this website are subject to copyright where the copyright holder is couch design Ltd or alternatively the materials are used by the consent of the copyright owner. Reproduction of these materials is not allowed in any way without the written consent of couch Design Ltd or the copyright holder. Whilst we do everything possible to ensure that our site is accurate and up-to-date, Couch Design Ltd cannot be liable in any way for damages caused by any inaccuracy or inaccuracies occurring on the site.

You can place your order for any of the items shown. After placing your order by whichever means you choose, all relevant details will be confirmed in writing by Couch Design ltd.

Just as colours look different depending on the paper they're printed on, monitors render colours differently depending on the manufacturer, how old the machines are, and whether they are flat-screen or conventional monitors.

While every effort is made to represent colours as accurately as possible, variations may occur. If in doubt, please ask for a material sample to be sent in the post. Please note that different fabric and leather batches may vary slightly in colour. We cannot gaurantee that such variation will not occur.

Quality guarantee/return policy We manufacture to the highest standards and we carefully inspect every item before delivery. Complaints are therefore extremely rare. If a problem does arise you have 14 days to inform us. If you're not entirely happy, we're sure you'll find our concern matches yours. Should there be a fault in any of our items, we will gladly correct any defect or damage if caused in delivery. If it is not possible to put right the defect, we will replace it and ONLY in the case of Standard Sized Items would we refund the cost, excluding delivery and fabric or leather costs. All our furniture is made to oerder and is Bespoke so we can not make refunds unless there is a fault. Please amke sure that you have all the right measuremnets and you have asked for and checked the fabric or leather swatches.

PLEASE NOTE: As our products are bespoke (HANDMADE) and fabrics and leathers are sourced from external suppliers, we cannot refund orders returned due to: - Limited door access - Lack of space - Incorrect size or - A change of mind regarding fabric (not manufacturer defect) in part. - A change of mind regarding the item bought

On all the products you order, please make sure that their dimensions are as required! Many people find it useful to use packing tape or similar to measure out the size on the floor. Please bear in mind that all dimensions are outside dimensions - i.e. the farthest extremities