25 customer reviews

• 
  03 May 2013

  Great customer service. Very prompt.

• 
  03 May 2013

  This is a beautiful bracelet made up of tiny interlinking hearts. Exactly as expected. Ordered the child's size to gauge the fit and it fits my 7yr old Bridesmaid perfectly but is really just a bit too small for the 10 & 11 year old ones so have ordered 2 more adult sized ones.

• 
  31 Mar 2013

  Beautiful, very delicate and exactly as expected

• 
  22 Jan 2013

  Hearts are very delicate & teeny tiny, you can't really see the scale of the bracelet from the pics but don't let this put you off, just be aware hearts are small but perfectly formed!

• 
  13 Jan 2013

  No comment supplied.

• 
  11 Jan 2013

  Was a lot smaller than I thought - very delicate and nice, but a bit tiny.

• 
  11 Jan 2013

  No comment supplied.

• 
  09 Jan 2013

  same as above

• 
  06 Nov 2012

  Lovely bracelet - bought as a present and my sister loves it. Looks bigger on the internet than it actually is though, hearts are tiny.

• 
  26 Oct 2012

  The correspondence was fntastic as I ordered a childs bracelet and was contacted to confirm it was the right size required. Saved a lot of hassle! Thank you!

• 
  28 Sep 2012

  Good quality

• 
  28 Sep 2012

  Bracelet links were tiny. Size of links should have been on item description. I posted one of these direct to my niece as a gift and had one delivered to my home address. I was embarrassed knowing that what I was looking at my niece received for her birthday.

  Clutch and Clasp's response:

  Thanks for your feedback and we’re sorry to hear that you’re not totally happy with your purchase. We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further

• 
  14 Jul 2012

  It was extremely deceiving how small the bracelet was, other than that the service was great and very prompt!

  Clutch and Clasp's response:

  We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. Sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering. Thank you for shopping with us and please contact us via your order enquiry if we can assist you further."

• 
  10 Jul 2012

  Beautiful,delicate little bracelet. Very suitable for six year old girl.

• 
  10 Jul 2012

  Beautiful, delicate bracelet... A perfect gift for my bridesmaid. I ordered with only a week to go until my big day and they were fantastic to get it to me well in advance. Thank you.

• 
  09 May 2012

  First bracelet never arrived and a replacement was sent out free of charge. Bit more delicate than I had anticipated but was a very well received gift so would definitely consider using again.

• 
  25 Feb 2012

  Really lovely bracelet and quick delivery

• 
  22 Dec 2011

  No comment supplied.

• 
  22 Nov 2011

  Took 2 weeks to arrive and the hearts are much smaller than they looked in what must have been an EXTREMELY close up photo

  Clutch and Clasp's response:

  This order was posted by ourselves on time and any subsequent delay must have been at the hands of Royal Mail. The hearts are not tiny, they are 6mm, as detailed in the product description and considering the low price point for this piece, which should cost £25, this feedback seems quite surprising and a little unjust as we sell alot of this design and always receive many good compliments and indeed subsequent repeat orders.

• 
  24 Sep 2011

  Absolutely gorgeous, I purchased 3 for my little bridesmaids and they all love them! Thanks

• 
  31 Aug 2011

  Thought it very poor quality - very flimsy. Would not recomend.

  Clutch and Clasp's response:

  I always strive to produce my items to the highest quality, offered at the lowest price possible, and I'm sorry that you feel this has not been achieved on this occasion. This hand cut sterling silver bracelet has been a best seller for 3 years and I have always received great feedback, repeat purchases and multiple purchases for this piece so I am disappointed that you were not equally satisfied. Due to popular demand I have now increased this range to include an anklet and waist chain. Many thanks for shopping with us and do let us know if you have any further comments.

• 
  13 Aug 2011

  No comment supplied.

• 
  04 Jun 2011

  A really beauitful bracelet, however very very different from the picture. The hearts are tiny, so it looks like a normal chain. It is only when you look closely that you realise it is made up of tiny hearts. This was not what I was expecting as was buying it for a gift, and therefore not suitable. However, I did like it enough to keep it for myself!

• 
  09 Jan 2011

  the image did not represent the real size of the bracelet

• 
  20 Dec 2010

  No comment supplied.

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This product is dispatched to you by Clutch and Clasp.

mainland UK	estimated delivery	price
Standard Delivery	1-2 days	£1.75$2.89€2.17$2.85
Standard Courier Delivery	3-5 days	£3.95$6.52€4.91$6.44

non-mainland UK	estimated delivery	price
Highlands/Islands of Scotland	2-5 days from dispatch	£1.75$2.89€2.17$2.85
N Ireland	2-5 days from dispatch	£1.75$2.89€2.17$2.85
Other UK Islands	2-5 days from dispatch	£3.95$6.52€4.91$6.44

international delivery	estimated delivery	price
Western Europe	2-5 days from dispatch	£4.45$7.35€5.53$7.26
Rest of Europe	5-10 days from dispatch	£4.45$7.35€5.53$7.26
USA & Canada	5-10 days from dispatch	£6.95$11.48€8.64$11.33
Far East & Australasia	5-10 days from dispatch	£6.95$11.48€8.64$11.33
Rest of World	5-14 days from dispatch	£6.95$11.48€8.64$11.33

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Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.

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