3 customer reviews
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29 Dec 2010
notonthehighstreet.com's response:
Hello Thank you for your feedback. We appreciate you taking the time to write to us. The seller is sorry that your item did not arrive with you in its usual high standard, the seller prides themselves on dispatching all goods in top condition, and regret that this was not met on this occassion. I can see through your order enquiry that they seller has been in contact regarding this matter, please contact them to advise on how you would like this situation resolved. Thank you for shopping with notonthehighstreet.com and please let us know if you have any more comments. Best wishes Alice Lockspeiser notonthehighstreet.com Customer Service
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28 Dec 2010
Really like
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24 Dec 2010
No comment supplied.
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This product is dispatched to you by Bodlon.
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5-7 days | £2.75$4.60€3.57$4.58 |
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Please note: personalised, bespoke and made-to-order goods, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.
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This item arrived damaged. I initially blamed Royal Mail but since looking at the item, which is a very substantial jar, the crack must have been there prior to posting as there was a very large crack down the jar but not a single mark or dent on the box. I was advised online to email before returning the item and it took a few days to get a response. I will now be receiving a replacement jar but have already had to buy a replacement gift for the person it was meant for.