delivery
delivery times
Each individual order arrives on your doorstep directly from the small business who created, designed or selected it. Unless an item is being specially made for you or ordered, delivery is normally within 3-5 working days, often much sooner. Many partners use next day delivery as standard. Others offer it as an added extra.
The partner will post details of delivery times on their product pages, and again notify you on receipt of your order notification.
If you have a query about a delivery for a product which you have already ordered, please contact the partner concerned. Their details are provided on your order confirmation email and it is for them to deal with such enquiries in the first instance. We will of course be very happy to help once you have first done this.
All of our partners take pride in giving a great service, and that includes efficient delivery. However, there are rare occasions where external factors completely outside of their control can delay a parcel, despite their best endeavours, so we do ask for your patience and cooperation in these circumstances.
delivery charges
The great thing about having no central warehouse or bulk manufacture is that each item is dispatched directly to you (often after being made specially). Of course that means that for each partner to deliver directly, safely and securely, a cost is naturally incurred for each order they send out.
Almost all standard orders are under £2.45 per business, many will be FREE. To keep the costs to a minimum, the following applies:
UK delivery
Standard items and deliveries:
Items or orders from one business OVER £30 will always be FREE.
Items or orders from one business UNDER £30 will be charged no more than £2.45. Many will be FREE.
Heavy, fragile, valuable, perishable or bulky items:
Each Partner stipulates their own cost, depending on the item. Maximum charge of £10.
Bespoke, custom and specially made items:
Each partner stipulates their own cost, depending on the item. Maximum charge of £2.45.
Please always contact us info@notonthehighstreet.com if you want to check timing or costs of delivery; we’ll be very happy to help.
All prices and delivery times quoted above are for UK ONLY. Offshore delivery within the UK may require supplementary delivery charges which will be advised to you upon placing your order.
If you wish to order an item for delivery overseas, then please contact us, giving full details of the item(s) you wish to order and where you would like them to be delivered to. We’ll get straight onto the partner concerned to try to organise it for you.
