delivery
We want each order to reach you as quickly as possible, and ensure that our sellers' delivery charges are fair and reasonable.
So that you know what to expect, our sellers follow this guide to delivery charges and timeframes. Each individual order arrives on your doorstep directly from the small business who created, designed or selected it, so please note that charges and delivery times may vary from seller to seller.
delivery guide
| DELIVERY TYPE | TIMING AND ORDER DEADLINE | CHARGES |
| UK STANDARD ITEM UK only |
Allow up to 7 days for delivery. For standard items only. See non-standard information below for exceptions | Up to £2.95 per item; many are FREE. |
| GUARANTEED DELIVERY UK only |
Ensures delivery 3-5 days from dispatch | £3.95 per delivery (standard items) A supplement may be charged for delivery to Highlands of Scotland, non-mainland UK addresses and non-standard items. |
| EXPRESS 2 DAY* UK and weekdays only |
Order before 12pm for delivery within 48 hours. | ADDITIONAL £3.95 per delivery |
| NEXT DAY* UK and weekdays only |
Order before 12pm for delivery the next working day. | ADDITIONAL £4.95 per delivery |
| EXPRESS 1pm* UK and weekdays only |
Order before 1pm for delivery before 12pm the next working day. | ADDITIONAL £6.95 per delivery |
| EXPRESS SATURDAY* | Ensures delivery on the next available Saturday. | ADDITIONAL £12.95 per delivery |
| INTERNATIONAL, NON-MAINLAND UK AND HIGHLANDS OF SCOTLAND* | International delivery is available on many items, and a supplement may be charged for Highlands of Scotland and Non-mainland UK addresses. Delivery times may vary. | International delivery costs are country specific. Please see delivery tariffs on products pages and at checkout. |
| UK NON-STANDARD ITEM | Personalised, bespoke and made-to-order items can take up to 28 days. Delivery costs and times on all non-standard, heavy, valuable and perishable items will vary. | Please see delivery tariff at checkout |
*It is entirely at the seller's discretion as to whether they choose to offer Express or International Delivery options. Express, Next Day and International delivery options are excluded from any special offer or promotion.
delivery charges
Almost all standard orders are delivered within the UK for under £2.95 per seller, many will be FREE.
delivery times
Unless an item is being specially made for you or ordered, delivery is normally within five to seven working days, often much sooner.
The partner will post details of delivery times on their product pages, and again notify you on receipt of your order notification.
If you have a query about delivery for a product which you have already ordered, please contact the seller concerned. You can do this using the contact link on your order confirmation email and it is for them to deal with such enquiries in the first instance. We will of course be very happy to help once you have first done this.
All of our sellers take pride in giving a great service, and that includes efficient delivery. However, there are rare occasions where external factors completely outside of their control can delay a parcel, despite their best endeavours, so we do ask for your patience and cooperation in these circumstances.
UK delivery of standard items
We encourage all of our sellers to offer FREE delivery for all products (especially those over £30). If a product is delivered FREE this is clearly be displayed on each product page.
If a product has an allocated delivery charge, it will be in accordance with the size and weight of the product.
UK delivery of non-standard items
Non-standard products are those which are deemed to be fragile, perishable, high-value, large or heavy, or those which involve other such exceptional delivery requirements. For these products, the above tariff will not apply; instead, please see the applicable delivery costs on the relevant product pages.
UK guaranteed delivery
Guaranteed delivery is offered on certain products to UK addresses only for £3.95 per seller. A supplement may be charged for delivery to Highlands of Scotland, non-mainland UK addresses and non-standard items. Please see delivery tariffs at checkout.
UK express delivery
Express Delivery is offered on certain products to Mainland UK addresses only. If the product you wish to purchase is available for Express Delivery please order before 4pm.
| DESCRIPTION | ADDITIONAL COST PER DELIVERY |
| Express 48 (order received within 2 working days) | £3.95 |
| Express 24 (order received next working day) | £4.95 |
| Express 1pm (order received next working day before noon) | £6.95 |
| Express Saturday | £12.95 |
international delivery
International Delivery is available on certain products, indicated by a flag on the product page. Delivery is charged in accordance with the size and destination address of the order as outlined in the table below.
international delivery zones
| Standard Europe | ||
| PER ITEM | PER DELIVERY | |
| XS | n/a | £9.95 |
| S | ||
| M | ||
| L | £14.95 | |
| XL | ||
Ireland, Belgium, Luxembourg, Netherlands, Denmark, France, Germany, Monaco, Greece, Portugal, Sicily, Italy, Spain, Austria, Vatican City State
Please allow 2 - 5 working days.
| Rest of Europe | ||
| PER ITEM | PER DELIVERY | |
| XS | £3.45 | £6.95 |
| S | £3.95 | |
| M | £7.35 | |
| L | £30 + £1 / kg | |
| XL | ||
Albania, Andorra, Armenia, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Cape Verde, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Holy See (Vatican City State), Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia, the Former Yugoslav Republic Of, Malta, Moldova (Republic Of), Montenegro, Norway, Poland, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey, Ukraine
Please allow 5-10 working days
| USA & Canada | ||
| PER ITEM | PER DELIVERY | |
| XS | £3.95 | £6.95 |
| S | £6.45 | |
| M | £13.45 | |
| L | £30 + £1 / kg | |
| XL | ||
Please allow 5 - 10 working days
| Far East & Australasia | ||
| PER ITEM | PER DELIVERY | |
| XS | £3.95 | £6.95 |
| S | £6.45 | |
| M | £13.45 | |
| L | £30 + £2.50 / kg | |
| XL | ||
Australia, Brunei Darussalam, China, Hong Kong, Indonesia, Japan, Korea (Democratic People's Republic Of), Korea (Republic Of), Lao People's Democratic Republic, Macao, Malaysia, Myanmar, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam
Please allow 5 - 10 working days
| Rest of World | ||
| PER ITEM | PER DELIVERY | |
| XS | £3.95 | £6.95 |
| S | £6.45 | |
| M | £13.45 | |
| L | £30 + £4 / kg | |
| XL | ||
Please allow 5 - 14 working days
Please always contact us enquiries@notonthehighstreet.com if you want to check timing or costs of delivery; we'll be very happy to help.
